Khatiya Connects
Last Updated: November 2025
Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.
Questions? Email info@khatiyaconnects.com
1. WHO WE ARE
Business Name: Khatiya Connects
Services: Collaboration strategy and management for B2B coaches and digital product creators
Website: khatiyaconnects.com
Contact: info@khatiyaconnects.com
2. INFORMATION WE COLLECT
Information You Give Us Directly
When you use our website, book a call, or become a client, you may provide:
Contact Information:
- Name
- Email address
- Business name
- Website URL
- Phone number (optional)
- Social media handles
Business Information:
- Your niche/industry
- Your ideal client description
- Email list size
- Current offers and pricing
- Revenue information (optional, for strategy purposes)
Content & Materials:
- Lead magnet/freebie files
- Professional headshot
- Bio and credentials
- Brand assets (logos, graphics)
Payment Information:
- Billing details (processed through Wise/Payoneer – we don’t store card numbers)
- Payment history
Information We Collect Automatically
When you visit our website, we automatically collect:
Technical Information:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
- Clicks and interactions
Cookies:
- We use cookies to improve your experience (see Section 8)
3. HOW WE USE YOUR INFORMATION
To Provide Our Services
We use your information to:
- Deliver collaboration strategy services
- Research and vet opportunities matching your niche
- Submit applications on your behalf to collaboration hosts
- Manage your collaboration dashboard
- Create promotional content for your collaborations
- Track and report on your results
- Communicate about deadlines and opportunities
- Process payments and send invoices
To Improve Our Services
We analyze data to:
- Understand which strategies work best
- Improve our research and vetting processes
- Optimize our client experience
- Develop new services and features
To Communicate With You
We send:
- Service-related emails (opportunities, deadlines, reports)
- Weekly updates about your collaborations
- Monthly performance reports
- Occasional marketing emails about our services (you can opt out)
- Important updates about our policies or services
To Market Our Services
With your permission, we may:
- Feature your results in case studies
- Use your testimonials on our website
- Display your logo as a client (anonymized if requested)
- Share anonymized, aggregated success metrics
You control this. Email info@khatiyaconnects.com to opt out anytime.
4. WHO WE SHARE YOUR INFORMATION WITH
Collaboration Hosts
When we submit you to collaborations, we share:
- Your name and business name
- Your email address
- Your bio and headshot
- Your lead magnet details
- Your social media handles
- Your promotional commitment
Why? This is necessary to apply on your behalf and fulfill collaboration requirements.
Service Providers
We use trusted third-party services:
Email & Communication:
- Sender – email marketing and automation
- Gmail (collabs@khatiyaconnects.com) – for collaboration applications
- Voxer (if applicable) – for quick client communication
Project Management:
- Airtable – dashboard and tracking
- Tidycal – scheduling calls
- Google Forms – for onboarding
Payment Processing:
- Payoneer – payment processing and invoicing
Analytics:
- Google Analytics – website traffic analysis
- Facebook Pixel (if using ads) – ad performance tracking
Storage:
- Google Drive – secure file storage
- Cloud backup services – data protection
These providers only access information needed to perform their services and are bound by confidentiality agreements.
Legal Requirements
We may disclose information if required by:
- Law enforcement or government requests
- Court orders or legal processes
- Protection of our rights or safety
- Prevention of fraud or illegal activity
Business Transfers
If Khatiya Connects is sold or merged, your information may transfer to the new owner (you’ll be notified).
No One Else
We DO NOT:
- Sell your information to third parties
- Share your revenue or business metrics publicly
- Give your email list to anyone
- Spam you or your audience
5. HOW WE PROTECT YOUR INFORMATION
Security Measures
We protect your data with:
- Secure connections: SSL encryption on our website (https)
- Password protection: Strong passwords on all accounts
- Limited access: Only authorized team members access client data
- Secure storage: Files stored in password-protected cloud services
- Regular backups: Data backed up to prevent loss
- Email security: Two-factor authentication where available
What We Can’t Control
While we take security seriously, no system is 100% secure. We can’t guarantee:
- Prevention of all unauthorized access
- Security of third-party platforms we use
- Protection against sophisticated cyber attacks
You’re responsible for:
- Keeping your login credentials private
- Using secure internet connections
- Notifying us immediately of any security concerns
6. YOUR RIGHTS & CHOICES
Access Your Information
You can request a copy of all information we have about you by emailing info@khatiyaconnects.com.
Correct Your Information
If any information is inaccurate, email us to update it.
Delete Your Information
You can request deletion of your information. We’ll comply except where:
- We’re legally required to keep it
- It’s needed for ongoing services or disputes
- It’s already anonymized/aggregated
Note: Deletion requests may end active services.
Opt Out of Marketing
Don’t want marketing emails?
- Click “unsubscribe” in any email
- Email info@khatiyaconnects.com
- We’ll remove you within 7 business days
Opt Out of Testimonials
If we’re using your testimonial or results, email us anytime to:
- Request anonymization
- Request removal
- Update how we describe your results
Data Portability
You can request your data in a portable format (CSV, PDF) to transfer to another service.
7. HOW LONG WE KEEP YOUR INFORMATION
Active Clients
While you’re an active client, we keep all information to provide services.
Former Clients
After services end, we keep:
- Contact information: 3 years (for potential re-engagement)
- Project files and dashboards: 1 year (in case you return)
- Financial records: 7 years (tax/legal requirements)
- Anonymized performance data: Indefinitely (for service improvement)
Website Visitors
If you only visit our website without becoming a client:
- Cookie data: 12 months
- Contact form inquiries: 2 years
- Email list (if opted in): Until you unsubscribe
Deletion Requests
To request early deletion, email info@khatiyaconnects.com.
8. COOKIES & TRACKING
What Are Cookies?
Cookies are small text files stored on your device when you visit websites.
Cookies We Use
Essential Cookies:
- Keep you logged in
- Remember your preferences
- Enable basic website functions
- You can’t disable these (website won’t work without them)
Analytics Cookies:
- Track which pages you visit
- Measure website performance
- Understand user behavior
- Help us improve the site
Marketing Cookies (if applicable):
- Remember your interests
- Show relevant ads
- Track ad performance
Managing Cookies
You can control cookies through your browser settings:
- Block all cookies: May break website functionality
- Block third-party cookies: Stops tracking but allows essential features
- Clear cookies: Removes existing cookies
Learn how: Search “[Your Browser] cookie settings”
Do Not Track
We respect “Do Not Track” browser signals when possible, though not all features can honor this.
9. THIRD-PARTY LINKS
Our website may link to:
- Collaboration host websites
- Social media platforms
- Partner services
- Resource websites
We’re not responsible for:
- Privacy practices of these sites
- Content on external websites
- Security of third-party platforms
Always review privacy policies of websites you visit.
10. CHILDREN’S PRIVACY
Our services are for businesses and adults only. We don’t knowingly collect information from anyone under 18.
If we discover we’ve collected information from a minor, we’ll delete it immediately.
Parents: If you believe your child provided information to us, contact info@khatiyaconnects.com.
11. INTERNATIONAL DATA TRANSFERS
We serve clients globally using cloud-based tools and services.
Your information may be:
- Stored on servers in various locations (Google, Airtable, Sender use international servers)
- Processed using services with servers in multiple countries
- Accessed by us for service delivery
By using our services, you consent to this international transfer and processing.
Data Security: We use service providers with strong security standards regardless of server location.r.
For EU Visitors (GDPR)
If you’re in the European Union, you have additional rights under GDPR:
- Right to access your data
- Right to correct inaccuracies
- Right to delete your data (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Contact info@khatiyaconnects.com to exercise these rights.
Legal Basis for Processing:
- Consent: You opted in or signed a contract
- Contract: Processing is necessary to provide services
- Legal obligation: We’re required by law
- Legitimate interest: Business operations and improvements
12. CHANGES TO THIS POLICY
We may update this policy occasionally to reflect:
- Changes in our practices
- New legal requirements
- Service improvements
- User feedback
When we make changes:
- We’ll update the “Last Updated” date
- We’ll email active clients about significant changes
- We’ll post the new policy on our website
Your continued use of our services after changes means you accept the updated policy.
13. CONTACT US
Have questions about this privacy policy or how we handle your data?
Email: info@khatiyaconnects.com
Website: khatiyaconnects.com
Response Time: Within 48 business hours
For specific requests:
- Data access: “Subject: Data Access Request”
- Data deletion: “Subject: Data Deletion Request”
- Opt-out: “Subject: Marketing Opt-Out”
- Complaints: “Subject: Privacy Concern”
14. YOUR CONSENT
By using our website, booking a call, or engaging our services, you consent to:
- Collection of information described in this policy
- Use of information as outlined above
- Sharing with service providers and collaboration hosts as needed
- Storage and processing of data in Zambia
- Cookies and tracking technologies
You can withdraw consent anytime by:
- Ending services
- Requesting data deletion
- Opting out of marketing
- Adjusting cookie settings
Khatiya Connects
Collaboration Strategy for B2B Coaches & Creators
Contact: info@khatiyaconnects.com
Website: khatiyaconnects.com
Location: Lusaka, Zambia
This policy is designed to be transparent about how we handle your information. Your privacy and trust matter to us.
Last Updated: November 2025